Master client relationships in your law firm: In today's competitive legal market, proactive client engagement is no longer a luxury—it's a necessity. Learn proven best practice and strategies, from active listening techniques to leveraging technology to nurture client relationships. This is blueprint to help you establish and constantly develop enduring client relationships, your services and people in your law firm.

Sustainability is becoming a crucial component of many law firms' strategies and operations. To drive initiatives in the right direction and build momentum, law firms must engage clients in meaningful discussions about sustainability. This will demonstrate your commitment to clients' values, create opportunities for deeper collaboration, innovative legal solutions, and long-term relationships.

It is a challenge to get everyone to agree and all deal themselves in when a) making decisions and b) staying engaged on implementation of the agreed solution. Particularly as onboarding impacts across all areas of your practice - on lawyers, support staff, compliance, marketing, technology, finance - and because there are so many variations in the options available. This article will help to clarify what you ought to evaluate and compare to decide where best to compromise and balance pros and cons to meet the top priorities for your practice.

We outline how we recommend that a smaller to medium-sized legal practice should think about and plan any new initiative to replace or upgrade legal technology, thinking primarily about practice and case management systems for law firms with up to 300 people, whatever number of offices and types of legal work. Similar considerations apply when you start to dig deeper into adoption of new CRM and Legal AI (Artificial Intelligence) applications, where our specialist law firm consultants can help too.

Although many of the challenges are not new, there are new solutions and approaches that can help you and your colleagues find more time to be creative and persistent enough on business development, with that lack of time and confidence on priorities at the root of the problem for many law firms.

Download this useful free 18-page market report from TwentyCi to inform your discussions in building relationships with estate agents and other introducers. Helpful to understand their challenges and opportunities in the market today.

Watch the video to see how your law firm can make client onboarding easier and more effective for your people and your clients, helping to progress matters faster too - and improve your management information.